The Art of Regaining Trust

The Royal Commission and Productivity Commission uncovered an alarming lack of trust of Australian Superannuation and Financial Services. The good news is that trust can be recovered.

Here’s how:

  • Leading Edge provides a 1-day training course in Trust, Ethics and Empathy

  • Our course has been specially designed to address the current issues and provides clear actions to rebuild trust

  • Content is based in Neuroscience, Positive Psychology, using the principles of Human Centric Design

  • The course can be delivered at our office or yours

 

Service to a TEE

 
 

Course Name: Trust, Ethics and Empathy in Business
Duration: 1 day
Course Code: PE.10

Training on how to construct critical conversations for improved relationships

Principles:
Trust is vital in any service relationship. Focusing on trust, within an ethical framework, informed by empathy, will make a difference to both the internal culture as well as a company’s commercial success.

This interactive workshop can be run at your office across Australia or at our office in Sydney or Melbourne CBD.

Who is this course for?

  • Leaders

  • Team Members

  • Anyone providing professional services

Outcomes:
Tools to help build, maintain and restore trust. The understanding of how to construct an ethical framework and how the role of empathy supports the overall customer service.

Cost:
$799 + GST per person for full-day *
* Minimum 4 people per course from your company

Enteprise pricing available for +20 attendees

Inclusions:
Lunch, Morning Tea and Afternoon Tea
Slides and Handouts